Terms & Conditions

Last updated: March 23,2026

1. Introduction

Welcome to Elevate Physical Therapy Consulting, LLC
These Terms & Conditions (“Terms”) govern your use of our website, content, products, and services, including coaching services and digital materials (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into these Terms. By using our Services, you represent and warrant that you meet these requirements.

3. Coaching Disclaimer

Our coaching services are educational and informational in nature and are provided to support your personal and/or professional development.

  • We do not provide medical, mental health, legal, financial, or other licensed professional advice.
  • Nothing in our Services should be construed as such advice or as a substitute for it.
  • You are solely responsible for your own decisions, actions, and results.

You understand that results vary and that we make no guarantees about specific outcomes or earnings.

4. No Professional-Client Relationship

Use of our Services does not create a therapist–client, doctor–patient, attorney–client, or other professional relationship.
A coaching relationship is not therapy, counseling, or medical treatment.

5. Payments and Billing

When you purchase a product, program, or coaching package:

  • You agree to provide current, complete, and accurate payment information.
  • You authorize us (and our payment processor) to charge your chosen payment method for the total amount, including any applicable taxes.
  • If you are on a payment plan, you authorize recurring charges according to the plan terms.

Failure to complete payments may result in suspension or termination of access to the Services.

6. Refunds & Cancellations

 

  • Unless otherwise stated on the specific sales page, all sales are final and non-refundable.
  • Any exceptions or guarantees will be clearly stated on the checkout page or sales page for that particular product or service.
  • For coaching packages, missed or canceled sessions may be forfeited if not rescheduled within 24 hours, in accordance with the policy communicated at booking.

Please review the specific refund and cancellation terms provided at the point of purchase.

7. Intellectual Property

All content provided through our Services, including text, videos, audio, graphics, downloads, and other materials, is owned by us or licensed to us and is protected by copyright and other intellectual property laws.

You are granted a limited, non-transferable, non-exclusive license to access and use the materials for your personal, non-commercial use only. You may not:

  • Copy, reproduce, distribute, or publicly display content
  • Sell, license, or exploit any content
  • Share your login or access with others

without our prior written consent.

8. Personal Responsibility

You understand and agree that you are fully responsible for your participation, decisions, actions, and results from using our Services.

You agree to use your own judgment and professional advisors (as appropriate) before implementing any information from our Services.

9. No Guarantees

We do not guarantee any specific results, outcomes, or earnings from using our Services. Your success depends on many factors, including your background, commitment, and implementation.

Any examples, testimonials, or case studies are illustrative and do not represent promises or typical results.

10. Confidentiality

We respect your privacy and will not disclose your confidential information except:

  • When you give us explicit permission
  • When disclosure is required by law
  • When there is a risk of harm to yourself or others, in which case we may be required to report to appropriate professionals or authorities

Please note that coaching is not subject to the same legal confidentiality protections as certain licensed professions.

11. User Conduct

You agree not to use our Services to:

  • Violate any applicable law or regulation
  • Harass, abuse, or harm others
  • Upload or transmit any viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems or other users’ accounts

We reserve the right to suspend or terminate your access if we believe you are violating these Terms.

12. Third-Party Links

Our Services may contain links to third-party websites or resources. We are not responsible for the content, policies, or practices of any third-party sites and you access them at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Services.

Our total liability for any claim arising out of or relating to the Services is limited to the amount you paid us for the Services giving rise to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless [Your Business Name], its owners, employees, contractors, and representatives from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of the Services or your violation of these Terms.

15. Termination

We may suspend or terminate your access to the Services at any time, without notice, for any violation of these Terms or for any behavior we deem inappropriate or harmful.

Upon termination, your right to use the Services will immediately cease. Any provisions that by their nature should survive termination will remain in effect.

16. Changes to These Terms

We may update or modify these Terms from time to time. Any changes will be posted with an updated “Last updated” date. Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law principles.

18. Dispute Resolution

 

Before filing a formal claim, you agree to attempt to resolve any dispute with us informally by contacting us at the email below. If we are unable to resolve the dispute informally, any legal action must be brought in the state or federal courts located in Massachusetts and you consent to their jurisdiction.

19. Contact Information

If you have any questions about these Terms, contact us at:

Elevate Physical Therapy Consulting, LLC
Mailing address available upon request
Email: [email protected]


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